Terms of service
Shipping Policy
Thank you for visiting and shopping at Hiranmaye Collections. The following are the terms and conditions that constitute our Shipping Policy.
Processing Time
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All orders are processed within [e.g., 1–3 business days].
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking information will become active within [e.g., 24–48 hours].
Customs, Duties, and Taxes
Hiranmaye Collections is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Packages
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If your package arrives damaged or defective, please contact us immediately at hiranmayecollections@gmail.com with your order number and photos of the item/packaging.
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We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Please ensure your shipping address is correct before placing your order.
Questions
If you have any questions about our shipping process, please contact us at hiranmayecollections@gmail.com.